Thank you for choosing our services. We are committed to delivering high-quality media, marketing, and digital solutions. Please read our Refund Policy carefully before purchasing any of our services.
1. General Policy
Due to the nature of our services (digital, customized, and resource-based), all payments made are non-refundable, except where explicitly stated in this policy.
By purchasing our services, you acknowledge and agree to this Refund Policy.
2. Eligibility for Refunds
Refunds may be considered only under the following circumstances:
- The service has not yet been started
- Duplicate payment was made due to technical error
- We are unable to deliver the agreed service due to internal limitations
All refund requests must be submitted in writing.
3. Non-Refundable Services
The following services are strictly non-refundable once work has commenced:
- Event planning, booking, or execution
- Media buying and advertising campaigns (Google Ads, social media ads, etc.)
- AI implementation and automation setups
- Website or landing page design and development
- Marketing strategy, consulting, or advisory services
- Any customized or digital deliverables
4. Partial Refunds
In certain cases, we may offer a partial refund, such as:
- If a project is canceled before completion
- If only a portion of the agreed work has been delivered
In such cases, the refund amount will be calculated based on:
- Work already completed
- Resources allocated
- Time spent on the project
5. Cancellation Policy
- Clients may request cancellation before the project begins
- Once a project has started, cancellation may result in no refund or partial refund only
- Any third-party costs (ads, tools, bookings) are non-refundable
6. No Guarantee of Results
While we strive to deliver the best possible results, we do not guarantee:
- Specific sales or revenue outcomes
- Ad performance metrics
- Search engine rankings
Refunds will not be issued based on dissatisfaction with results alone.
7. Chargebacks & Disputes
Initiating a chargeback without contacting us first will be considered a violation of this policy.
We encourage clients to contact us directly to resolve any issues.
8. Processing of Refunds
- Approved refunds will be processed within 7–14 business days
- Refunds will be issued using the original payment method unless otherwise agreed
9. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Continued use of our services indicates acceptance of any changes.